Política de reembolso
Returns & Exchanges Policy
We want you to be satisfied with your purchase.
- Returns and exchanges are accepted within 14 days of delivery for non-customized items.
- Items must be unused, unwashed, and in their original condition.
- Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Custom or personalized products
- Products made to customer specifications
- Sale or clearance items
- Gift cards
Refund Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error.